All Services Include Strong Communications With Clients
A knowledgeable human being usually answers our phone and answers your questions, without transferring you. Our clients appreciate this level of accurate, personal services. When we know exactly what your goals are for your environmental cleanup, it assures you those goals can be met. We don’t perform any remediation (mold cleanup) or abatement (lead, asbestos, VOC cleanup). If professional environmental contractors follow our instructions, your cleanup will be successful and remain successful.
If you leave a voicemail, it will be returned until we speak with you. If you submit a request through this site, it will be answered by a direct email and/or a phone call.
When you make an appointment with us, we call and email you to confirm the appointment. We call you before the appointment to understand what your air quality goals are so that we can meet them.
Our services include communication – with your permission – with other stakeholders.
If you send us an email, we will quickly respond with answers, not dancing around the questions with robot email replies. We do need specific information about your project to give you a valid quote. We prefer not to spit out a low number, and then when we find out the real extent, hit you with an expensive change order. Long term, happy, satisfied, repeat clients is our goal.
If you choose to have us answer your tenant’s questions, we will do so with your written approval. Our preferred method is a phone call that includes all concerned.
Tenants are reassured by a consultant that is trained and experienced who listening to their concerns. Often addressing tenant valid concerns are addressed in our final report.
Homeowners are relieved to hear options on how to complete their project. Often we can save homeowners a lot of money with our recommendations. Here’s an example: if we see rain gutters clogged with vegetation, the fix is simple: clean the gutters and install some type of gutter barrier method like Gutter Guards. We don’t perform removal or repairs of any kind. We work only for you.
Commercial property owners and managers are relieved at our thorough documentation of any problems found. And we can always supply replacement copies rapidly at no cost.
We can have lab results for most services is 3 days and in your hands with and recommended fixes.
Let's Get It Right The First Time
There are lists for various specialty contractors on this site. This is not a paid referral list. We have declined contractors offers to pay just to be on our list. These are the contractors that don’t follow through on projects with enough equipment and trained workers to complete complex jobs right the first time. Sure, everyone is going to have an Opps! once in a while. When you speak with these contractors ask what the policy is about paying for retesting for clearances. This is good information to know, not just with the contractors on our lists.
The report we prepare for you is thorough and complete. We are always available to speak with the specialty contractor of your choice to be sure the extent of your problem is completely understood.
If the directions given in your report are followed, there is an excellent chance clearance will be successful the first time.
Let’s not “try, try again” for clearance – that becomes unnecessarily expensive.
The Bay Area Air Quality Management District‘s current asbestos removal rules are notification of BAAQMD must be notified at least 10 business days before any renovation involving the removal of 100 aq. ft. or more, 100 linear ft. or more or 35 cubic feet or more of asbestos containing building materials and on every demolition regardless of asbestos content.
VOC Testing (includes TVOCs, formaldehyde, side stream cigarette smoke, 400+ individual chemicals and the probable sources)
Bay Area Air Quality Management District – controls the identification and removal of asbestos
California Department of Industrial Relations – controls lead identification and removal of lead-based paint, lead in water, and lead in soils.
OSHA Volatile Organic Compound Permissible Exposure Limits – controls chemical exposure limits for workplaces (PELs)
Cal/Osha Permissible Exposure Levels – US Department of Labor
Toxic Mold Standards for Remediation – IICRC S520
Sewage Abatement Standards – IICRC S500